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FAQS

Returns & Exchanges -

If you’re not satisfied with your purchase, you can return it for a refund within 60 days of your purchase, provided it has not been customized, is unused and is still in its original packaging. For products purchased from an authorized dealer, their return policy applies, please contact them directly for more information.

Refunds will be returned to the original form of payment. TPR does not accept returns on customized products. 


You may exchange a TPR purchase for another TPR item of equal or greater value (which you are responsible for the difference in cost) within 60 days after the original date of purchase. Exchanges for customized product or items not purchased directly from Total Performance inc. will not be accepted.

All merchandise must be unused and undamaged and returned in its original packaging for refunds and exchanges.

For all returns and exchanges, you will be responsible for return shipping costs. You may use a shipper of your choice to return your items. We recommend retaining the tracking number of your return for your records.

All original and return shipping costs are non-refundable. Product is no longer eligible for a refund or exchange 60 days after the original purchase date.

 

Shipping -

Shipping cut off is 3pm pacific time. Our shop hours are 9am - 5pm, Monday - Friday. Any purchases after 3pm, Monday - Friday, will be shipped the next business day.

 

 Warranty -

Due to the nature of performance applications and lack of control during installation and operation, all products sold by Total Performance inc. are sold without any expressed warranty or any implied warranty of merchantability or fitness for a particular purpose. Total Performance Inc. shall not, under any circumstances, be liable for any special, incidental or consequential damages, including, but not limited to, damages or loss of other property or equipment, loss of profits or revenue, cost of purchased or replacement goods, or claims of customers of the purchaser which may arise and/or result from the sale, installation or use of these parts.

Total performance Inc. warranties are void when said Total Performance product in question has been physically altered, improperly installed or used or otherwise damaged due to no fault of Total Performance Inc. or has not been used for the said purpose it was intended or for which it was designed. Total Performance Inc. does not warrant the performance of the products due to Total Performance Inc. lack of control during product installation and usage.


TPR products are designed for racing uses only.

 

California -

Please note that California emission controlled vehicles do not allow many aftermarket parts. Many modifications void certain parts of your vehicle’s warranty. This is a warning regarding your states emission laws, it is your responsibility to ensure that the parts purchased are in compliance with your state’s laws.

 

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